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I started a personal blog to share my thoughts and bring a lift to other people. Reading a "lifestyle" blog can be like enjoying a letter from a friend or indulging in a good conversation. It connects you with another human being who has the same types of joys, doubts, thoughts, questions and problems as you do. I hope that reading my blog will brighten your day!Subscribe to Blog via Email
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Tag Archives: customer service
Rant #2: An Open Letter to All Retail Employees and Managers
When has the phrase “Have a good one” uttered mindlessly by a lackadaisical employee at the end of a retail transaction become the standard? What ever happened to thanking the customer for patronizing the establishment and spending money there? With … Continue reading
Rant #1: Bad Customer Service Epidemic
I’ve often been annoyed and amazed at the following situation (and similar instances at other retail establishments): You approach a fast-food restaurant drive-through (other than Chik-fil-A; their employees really are polite). The employee says, “Welcome to XX (their establishment)” or … Continue reading
